Want to know how the solution works?

You hire Musa and we implement a simplified model of segregation into three types for all your commercial waste. We then collect it daily through specialized haulers and we send each type to an adequate recycler.


You manage everything through our app and make the impact your waste has on your operation and on the world efficient and cost-effective.

Seja um parceiro receptor

Let's get started!

Send your data to arrange a conversation:

Send us your details to schedule a conversation:

  • Segregation
    into 3 types

  • Daily collection by
    type of waste

  • Waste destination
    for each type

  • Your waste
    reused

Segregation
into 3 types

We reorganize your trash-bins for waste segregation

We identify the trash-bins by type

We provide trash-bags per waste type monthly

We train and engage your team

Daily collection by
type of waste

Daily collections: morning and evening

Certified haulers

MTR, licenses and regulatory documents

Traceability and Customer Support via our App

Waste destination
for each type

Weighing and quality evaluation

Real-time reporting

Periodic visits by Musa's recycling agent

Trace ability and certification

Your waste
reused

Agricultural fertilizer

Raw material for manufacturers

Energy

And many other models
of refuse

What is the billing model for Musa’s service?

We operate on a full waste management service model, which includes the adjustment of your trash-bins, identification signs, training for staff, supplying of trash-bags for the bins provided on a monthly basis, correct collection & destination, and the digital management platform.

The service is paid per KG. This allows the monthly cost to always be aligned with the waste generation performed. It is more transparent and economical. There is no extra charge per month.

To understand more, calculate the financial and environmental impact that Musa's model can generate in your opperations.

Simulate now

Frequently Asked Questions

Select your profile below:

MUSA

Is Musa a collection or recycling company?

No! We are a technology company focused on the management of all waste. We implement a simplified disposal model, carry out the collection through specialized transporters and send to the receivers of each type of waste generated. With our model, we create an ecosystem where each specialist performs what he or she is best at, adding value to the waste sector and allowing everyone to win.

What classes of materials does Musa work with?

Musa operates with Urban Solid Waste (USW), Class II A - non-hazardous and non-inert, divided into three categories: organics, recyclables and others. We consider as special the other waste that has a different classification from the 3 types described above and for these we provide a direct contact between generator and receiver of special waste.

What is the advantage I have by operating with Musa?

The main differentials that Musa offers to its receiving partners are its separation solution installed at the generators, the creation of individualized routes by type of waste to reduce contamination and volume data that ensures predictability. Through the redesign of the disposal, technology and the collection and destination model implemented, we transform the waste management experience by ensuring more quality and much more volume.

What other benefits does MUSA offer to my company?

MUSA offers a number of benefits such as: - Considerable increase in the volume of waste sent to your company. - Waste qualification, decontamination model at source by means of pre-established requirements - Greater predictability about volumes received. - Technological platform for the management of the operation that is adequate to the market systems. - Provision of the destination itinerary. - Digitally signed and stored contracts and documents (MTR, among others). - Access to the platform with the complete data history.

By choosing Musa, do I become only a supplier?

No! When you develop this partnership model with Musa, your company becomes part of our partner network. We will help you attract new customers and increase the amount of waste shipped to your company. Over time, we will be launching new features and benefits to increasingly contribute to your business.

How does Musa make money?

Musa receives a % for each step of the service. We work with market values for implementation, collection and disposal and have achieved considerable cost improvements over time. Musa’s model eliminates a maximum of inefficiencies that exist in the current models of disposal, collection and destination, using optimized technologies and processes, from on-site separation to the recovery of waste at the end. The impacts on savings and efficiency happen from the trash-bags used in the bins to the value of collection and disposal.

Who does the commercial prospecting?

The commercial prospecting and the customer support will be done entirely by Musa's team, allowing you to dedicate yourself 100% to what you do best.

What do I need to have in order to operate with Musa?

To operate in Musa’s model, your company must be registered with the appropriate agencies, holding all licenses in force in your state and municipality. In São Paulo, it must be duly registered with AMLURB - Municipal Authority of Urban Cleaning, and CETESB, if it operates with the recycling of organic waste.

What is the step by step to operate together with Musa?

It is very simple. First, we introduce you to our complete solution. If you are interested, we will begin a period of information exchange so that we can design a customized proposal that maximizes the benefits for your business and the waste generating customer. If you accept, we will send you a digital contract, and in a few days we will already be operating together. After the legal part, we will do some training with your team and you will receive access to the platform to start providing the service together.

Who are the clients served by Musa?

Musa serves all commercial establishments considered Large Generators, according to the current laws in their state and municipality. To date, we meet the demands of Urban Solid Waste (USW), Class II A - non-hazardous and non-inert, separated by us into three types: organics, recyclables and others. We consider as special the other types of waste that have a different classification from the three types described above, and for these we provide a direct contact between generator and receiver of special waste.

Is Musa a collection or recycling company?

No! We are a technology company focused on the management of all waste. We implement a simplified disposal model, carry out the collection through specialized transporters and send to the receivers of each type of waste generated. With our model, we create an ecosystem where each specialist performs what he or she is best at, adding value to the waste sector and allowing everyone to win.

What benefits does Musa offer my company?

Musa offers a number of benefits, such as: - Financial and operational management of the customer portfolio served by the hauler. - Guarantee of 100% of payments on time, without delays. - Customization of payments to the hauler’s working capital needs. - More efficient routing with the use of specific algorithms. - Previous agenda of collection for planning. - Direct relationship with the Generator through digital interfaces: platform, app. - Greater demand. - Digital contracts and documents (MTR, among others) signed and digitally stored. - Access to the platform with all the history, reports and data involving the entire service.

If I operate with Musa, who has the contract with the client (Generator)?

In Musa’s model, we have the main contract with the client and you have a direct contract with us. Our expertise in technology, allows us to scale customer service through digital channels, without you having to worry about it. However, we establish a transparent relationship, where the generator will know your company and vice versa.

If I want to operate with Musa, what happens to my current client portfolio?

If you start operating together with Musa, your client portfolio formed before the partnership will be maintained normally and with legal security. We want you to be a partner, not a competitor. This way, only the new clients coming from Musa will start to operate within our partnership, with a contract made directly with us.

How does Musa make money?

Musa receives a % for each step of the service. We work with market values for implementation, collection and disposal and have achieved considerable cost improvements over time. Musa’s model eliminates a maximum of inefficiencies that exist in the current models of disposal, collection and destination, using optimized technologies and processes, from on-site separation to the recovery of waste at the end. The impacts on savings and efficiency happen from the trash-bags used in the bins to the value of collection and disposal.

If I am not satisfied with the partnership with Musa, can I cancel my contract?

Yes! If you are not satisfied with the partnership, you can terminate the contract at any time. Simply make the termination request in our support channel with 30 days notice. Remember that Musa's proposal guarantees the increase of your collection demand, optimization of your operation, cost reduction with technology and participation in an ecosystem that allows a higher effective recycling rate for the chain.

What do I need to operate with Musa?

To operate in the Musa model, your transportation company must be registered with the appropriate agencies and be in possession of all licenses in force in your state and municipality. In São Paulo, it must be duly registered with AMLURB - Municipal Authority of Urban Cleaning. Besides this, it is necessary to agree with the service provision prerequisites aligned to the model.

What is the step by step to operate together with Musa?

It is very simple. First, we introduce you to our complete solution. If you are interested, we will begin a period of information exchange so that we can design a customized proposal that maximizes the benefits for your business and the waste generating customer. If you accept, we will send you a digital contract, and in a few days we will already be operating together. After the legal part, we will do some training with your team and you will receive access to the platform to start providing the service together.

Does my Company need to hire a private collection company by law?

In accordance with article 141 of Law 13.478 of 2002, all commercial establishments in São Paulo that generate more than 200 liters of garbage per day will be considered Large Generators, and must hire a company responsible for the execution of the collection, transportation, treatment, and final destination services of the waste generated, keeping the original copy of the contract available. Condominiums of non-residential buildings or of mixed use whose sum of solid waste generated by the units totalizes an average daily volume equal or superior to 1,000 (one thousand) liters are also considered Large Generators and shall contract private collection for the removal of their waste.

My company still does not have any waste segregation. Can I hire Muse?

Yes, we are here for that! We identify the types and volumes of waste generated by your company and recommend the best way to start. We work with a segregation model in 3 types, which simplifies and ensures low contamination rates, thus allowing more effective recycling rates. After the diagnosis we will redesign the disposal model of your company, adapting the existing containers and guiding your team in a simple way. The entire collection and disposal model to be implemented aims to ensure a better quality of the trash generated.

Is Musa a waste collection company?

No! We are a technology company focused on the management of all types of waste. We implement a simplified model for disposal, we perform the collection through specialized transporters and we send it to the receiver of each type of waste generated. All partners who operate in the Musa platform have all the licenses required by the agencies of their state and municipality.

How does the contractual relationship work?

The main contract is made directly between your company and Musa. We will take care of all the relationships with other players in the process (transporters and recyclers) without you having to worry about it. After accepting our proposal, you will receive a link to read and digitally sign it. The contract will be stored online with all the security and privacy policies. You can access it at any time by logging into the platform.

My company already has a contract with a collection company. Can I work with Musa?

Yes, Musa will give you all the necessary support to switch suppliers. But it is worth remembering that Musa’s model uses transporters partners operating in the market, so it is worth consulting our partner list to identify if your current collector already operates in the Musa system. This may speed up the change in the contract.

If I am not satisfied with Musa’s service, can I cancel my contract?

Yes! If you are not satisfied with the service, you can terminate the contract at any time. Simply make the termination request in our customer service channel with 30 days notice.

How is Musa’s model implemented?

Step 1: You must complete an online diagnostic form so that we can understand how waste disposal currently happens in your company, the types and volumes generated, and other relevant characteristics of waste management in your company. Step 2: We will schedule a physical visit to get to know the area and, based on this, recommend a redesign of the disposal model, the collection and destination plan. Step 3: After your approval, we will sign the contract and start the implementation process. Step 4: You will receive access to our platform so you can manage everything digitally, follow the collections, the destination, and your operational and impact reports. Musa's recycling agent will make periodic visits to identify improvement opportunities and assist in whatever is necessary.

Does Musa offer the appropriate trash-bins and containers for the collection of each type of waste?

Yes! We work with a zero waste purpose, so we make the most of your current structure. We will reorganize the containers by space and type of waste generated. We will add identification stickers orienting you about the new disposal organization. We adapt your storage containers, always seeking to guarantee a higher quality of waste by avoiding contamination. If necessary, you can purchase new low-cost and labeled containers through Musa, appropriate for each environment according to the disposal model to be implemented. We also facilitate the sale of your current containers to the industry that reuses the material and transforms it into new products if you choose to exchange your current containers for new ones.

Where do the materials go after being collected by Musa?

With Musa, each type of material finds the appropriate reuse destination. In the destination plan we will present you the appropriate destination partners for your waste, but in general the most recurrent destinations are: - Organic materials go to composting, where they are transformed into fertilizer and sold in the market. - Recyclables go to sorting stations, where they are carefully separated and then forwarded to recycling facilities and become new raw materials for manufacturing. If it is already separated, it can go directly to the industry. - Others go to co-processing plants or CDR, where they are transformed into energy for civil construction. Note: Special waste will have its proper destination by type.

At what times and days of the week will my waste be collected?

Your company's collection frequency will be recommended after a detailed analysis of your waste volumes, types, storage capacity, and maximum storage time. Everything will be recorded in the collection plan, the schedules will be determined based on your company’s profile, prioritizing the best functioning of your operation and in compliance with the traffic laws of your state and municipality. Musa’s model allows you to reduce your costs by operating with individualized collections for the three types of waste - organics, recyclables and others.

How will my team and I learn how to segregate waste correctly?

The methodology implemented by Musa provides segregation levels ranging from 1 to 4, which facilitates the initial process and ensures a constant evolution, according to your profile and the management and effective recycling rates achieved by your company and team during the operation. The educational part considers: new disposal and destination model; how to do it; and why to do it (vision of social, environmental, and economic impact).

How does Musa make money?

Musa receives a % for each step of the service. We work with market values for implementation, collection and disposal and have achieved considerable cost improvements over time. Musa’s model eliminates a maximum of inefficiencies that exist in the current models of disposal, collection and destination, using optimized technologies and processes, from on-site separation to the recovery of waste at the end. The impacts on savings and efficiency happen from the trash-bags used in the bins to the value of collection and disposal.

Is the payment on a monthly basis? Via Boleto?

Yes, the payment for Musa’s service is monthly. We send the invoice along with the collection and destination report to release the payment. For greater control, you can track the volume collected daily through the Musa platform. When paying Musa, the Generator is paying for the entire service, from the collection to the destination of the waste. The service implementation will be charged in the initial phase and the purchase of maintenance items can be made as needed.

Does Musa provide reports with data on environmental impact and cost reduction?

Yes! We send the report and make it available through the app, with the data achieved by your company daily, weekly and monthly. Over time, you will be able to measure the increase in your effective management and recycling, the drop in greenhouse gas emissions, and how much you have saved. These documents are designed with key social and economic impact data in case your business needs to present such reports to shareholders, directors, and customers. We will also recommend a form of internal disclosure to your employees and customers.

Will my company’s carbon footprint be reduced?

Yes - significantly. In addition to the reduction in carbon footprint, we also decrease the emission of Methane Gas, as your waste no longer goes to landfill. Methane Gas is considered one of the biggest destroyers of the ozone layer, and about 15% of all its production worldwide comes from landfills.

What is Amlurb’s registration? Will someone help me with this process?

The registration with Amlurb (Municipal Authority of Urban Cleaning), was instituted in a mandatory way - in SP - as of 2019, as a self-declaratory electronic system to determine whether the company is a large waste generator or not. Those who do not register will be fined R$ 1,639.60. Musa helps all companies to register through the CTR-E system. Just download the document below and follow the step-by-step instructions. But it’s important to remember that Amlurb's registration is for your company, so if you already have it, it will remain the same despite the eventual change of service provider.

Does Musa prepare the Solid Waste Management Plan (SWMP) for Generators?

Yes! Through specialized partners, Musa is able to prepare the SWMP for Large USW Generators, according to the guidelines and regulations established in the "National Policy of Solid Waste" (PNRS) and the "Integrated Plan for Solid Waste Management" (PIGRS) of the State of São Paulo.

Be part of the future of waste management

Manage everything through our app